How VAT/Tax is handle? VAT and customs charges are included in the price. In most cases there are no extra fees, though some countries may apply a small local tax. How long will delivery take? Smoother ordering & delivery – We’ve streamlined our shipping process for faster, more reliable deliveries across the EU. Most orders arrive within 3-5 working days (varies by country). Has anything changed with your products? Better service, same handmade quality – Our bracelets are still crafted with care, knot by knot, right here in London. The only thing that’s changed is that we’ve made your shopping experience even better.

For USA orders, you have one shipping option: • Tracked Express – All Charges Included: Fast, fully tracked delivery with all taxes, customs duties, and fees included. You pay nothing extra — the price at checkout is the final price. Delivery in 5-7 working days. • Please ensure your delivery address is entered correctly. Our prices already include the 10% US import tariff, but if a parcel is returned due to an incorrect or incomplete address, I do not get the tariff money back, so it will be deducted from any refund.