Shipping & Returns
We ship worldwide, so we go to every corner of the planet.
I aim to get your items out as soon as I can, and depending on stock levels, this may take 1-3 working days. Usually, it's the next working day; however, if you select the special delivery option it will be prioritized.
We use a variety of couriers depending on your location. We have a standard service and express service options for all orders.
According with the couriers the times for delivery are between 2 and 3 working days for items shipped to UK, and up to 7 working days for the rest of the world. For my experience in some remote places can take some extra days.
I gladly accept returns and exchanges just contact me within 28 days of delivery and we arrange the return. I don't accept cancellations in customised orders, because you design it and it can't be back to sell ( it includes the initial bracelets).
The items have to be return in the same conditions that you received it unless they arrive damaged or defective.
Buyers are responsible for return shipping costs unless is something defective.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.